Account Executive (Client Services)

Kristin J. Jackson
222 Lowdes Road
Bakersfield, CA 93301
(661) 420-5577

A position in client services where excellent customer service and relationship building is needed.


·       Several years experience in client service. Have managed over 200 accounts and cultivated mutually profitable, long-term relations. Recognized by clients for excellent customer service skills.

·       Exceptional communication skills; able to write and speak clearly and effectively.

·       Most-productive employee as determined by supervisor.


Account Executive: Highland Telecom, Bakersfield, CA


Currently care for 60 corporate accounts for large organization.

·       Manage accounts and ensure perfect client satisfaction by quickly resolving all accound disputes.

·       Increase revenue through up-selling to new and existing clients.

Account Agent: Chavez Group, Bakersfield, CA


Served as point of contact for marketing teams and clients of large account.

·       Performed concierge services to valuable clients.

·       Ranked in top 5% of group for effective  service.

Account Rep: Countrywide Marketing, Bakersfield, CA


Opened and serviced several large accounts. Sold to high-net worth individuals.

·       Managed entire sale from cold call to contract negotiation. Opened more than 55 new accounts. Top representative for number of sales calls made.

·       Successfully retained angry customer saving the company $3500 in lost revenue..

Sales Associate: Jackson Automotive, Bakersfield, CA


Delivered marketing and customer service to diverse group of clients..

·       Consistently ranked as top performerf.

·       Exceeded sales quotas 90% of the time.

Prior experience as Airline Representative for major airline; managed transcontinental flights. Also served as Office Manager for large law firm.


·       Bachelor of Science Degree: Sociology, Fresno State University, Fresno, CA.

·       Attended numerous professional seminars, including 7 Habits of Highly Successful People.


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