Administrative Support (Medical)

Frank C. Jones

4126 Woodland Avenue

Slidell, LA 70458


Accounting & Data Entry Professional

Skilled professional with 6 years of experience in medical and non-profit administration, organizing collection functions, and handling medical claims. Excellent communication skills with the ability to deal with people from diverse backgrounds, cultures, and professional levels. Seeking a professional position in the health care industry where my skills and abilities can be maximized.

Computer & Technical Skills

Insurance Coding • Insurance Claims Processing • Outstanding Collections

Fundraising • Accounting Procedures • Accounts Receivable Processes • Data Entry & Retrieval •

Microsoft Excel, Access, Outlook, PowerPoint and Word • Medical Manager 9.2

Internet Research • E-mail Communications

Professional Experience

Medical Bookkeeper / Billing Specialist

2003 – present

United Health Solutions

·    Generated patient files and entered confidential data, ensuring privacy and accuracy.

·    Managed collections and insurance claims, dealing with worker’s compensation, private insurance, and Medicare/Medicaid.

·    Supplied necessary patient information to collection agencies, physicians, and business managers.

·    Efficiently monitored inquiries related to billing, insurance, and general information.

Data Processor / Payroll Auditor

2000 – 2003

Metro Community Non-Profit

·    Preserved data and entered donor information queries into the organization’s database.

·    Operated a 9-system database to provide research and answers to customer inquiries.

·    Completed audits to reconcile payroll expenses from lump sum payments.

Bookkeeper / Customer Service Representative

1997 – 2000

Athena Motors Incorporated

·    Efficiently maintained Accounts Payable and Accounts Receivable entries into the general journal and general ledger.

·    Coordinated with clients to market and advertise specially requested new car parts.

·    Organized memos, documents, charts and correspondence for the CEO.

·    Negotiated with wholesale vendors for discounts rates on volume purchasing.


Associate of Business Administration w/Accounting Concentration

Queensborough Community College – 2003


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