Computer Technician (System Design)

Becky G. Williams
136 Woodland Terrace
Fair Oaks, CA 95628
(916) 859-0822

Profile

• Systems expert with over a decade designing and installing computer systems and networks.
• Expert at troubleshooting and problem solving with advanced skills in training customers on best use of technology.
• Specific Expertise:

• LAN     • Windows NT     • Novell Systems
• Software Solutions     • Upgrades     • Component Repair
• Hardware Installation     • Software Installation     • System Coordination
• Computer Assembly     • Database Management     • End-User Training
Capabilities

• System Design: Built customized computers and networks in the capacity of technician and consultant.
– Installed computer and networks for private customers.
– Analyzed client needs and ordered and installed appropriate solutions.
– Installed and configured PC and MAC computers for educational and government clients.

• System Repair and Troubleshooting: Analyzed and repaired computers and peripherals. .
– Performed telephone and e-mail consultations as well as on-site repairs.
– Performed system upgrades for customers concerned with Y2K issues.

• Networking: Set up LAN for large school districts and businesses.
– Configured computer center for a university.
– Managed all hardware such as workstations and network servers.

• End User Training: Provided adequate training to end users to ensure proper use.
Education

Fair Oaks Community College, Fair Oaks, CA

A.A.S., Computer Engineering

California Institute of Technology, Los Angeles, CA

Microsoft Certified Systems Engineer Credentials
Relevant Experience

Gilbert Software Systems, Fair Oaks, CA

2000 – Present
Field Technician

Contractor, Fair Oaks, CA

1997 – 2000
Computer Consultant

Sun Microsystems, Fair Oaks, CA

1992 – 1997
Computer Technician

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