Customer Service Manager (Contract

Ann A. Wall
1126 Bryan Street
Winston, NC 27012
(336) 351-1276

Customer Service Manager

Manager experience and demonstrated ability to improve sales and exceed customer service expectations. Able negotiator and manager. Track record of attention to detail and hard work. Open to learning and growth.
Relevant Experience

Hilltop Help

1989 – Present
Manager Sales and Service
Manager Sales and Service
Customer Service Technician

• Increased sales by 50% through targeted marketing.
• Designed company logo and new employee uniforms to improve professionalism.
• Superior customer relations with ability to calm angry customers.
• Trained over 300 employees.
• Manage inventory of more than $1.5 million.
Other Work Experience

Winston City Police Department

1986 – 1989
Veteran Officer/ Canine Handler

Salem County Police Department

1982 – 1986
Police Officer

Highlands Police Department

1981 – 1982
Armed Security Officer/Shift Sergeant

United States Marine Corp

1976 – 1981
Police Officer
Honorable Discharge
Education & Training

NC Community College

Classes in:
Public Speaking

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