Customer Service Representative (Banking)

Marilyn T. Linker
3831 Agriculture Lane
Hialeah, FL 33102
(305) 595-9234

Career Profile

Handle a varieyt of office support duties and provide customer relations in the banking industry.
Career History

DJ Associates, Hialeah, FL

1999 – Present
Operations Manager/Customer Service Representative
• Handle phone lines, distribute mail and procure supplies.
• Lead a weekly staff meetings informing personnel of new services.
• Trusted with vault security passwords. Authorized opener and closer.

WMC, aHialeah, FL

1996 – 1999
Customer Relations Associate
• Met with clients and prospective clients to recommend loans and product offerings.
• Recognized for upselling capabilities.
• Recommend credit alternatives to customers.

WMC, Hialeah, FL

1987 – 1996
Assistant Branch Manager
– Promoted to Assistant Branch Manager within one year.
– Developed sales culture by improving cross-selling activities.
– Hired and trained new employees.
Computers

Word, Power Point, Excel, Internet, E-mail
Education

Hilder College, Hialeah, FL

1987
B.S., Business Administration Diploma

 

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