Customer Service Representative (Clothing)

Sylvester J. Morrison
1467 Sunny Glen Lane
Warrensville, OH 44128
(216) 850-9845

Skills Summary

• Superb customer service skills.
• Good telephone manner and interpersonal skills.
• Expertise of manufacturing processes.
• Detail-oriented
• Experienced in personnel management.
• Knowledg of workplace safety methods.
• Computer proficient.

HJ Clothing Company, Inc., Warrensville, OH

1995 – Present
Customer Service Representative
• Promoted from machine operator after first year..
• Took several orders a day.
• Schedule machines and personnel to meet deadlines.
• Worked with manufacturing to ship finished products by deadline.
• Processed orders, payments, credits and debits.

Manufacturing Positions

1990 – 1995
Electronics (2-years) – Shoe Manufacturing (2-years) – Home Work (1-year)
• Gained experience in a high-tech environment.
• Oversaw production quality and assessed employee performance.
• Supervised a 11 staff members and trained new hires.
• Coordinated across departments.
Computer Skills

•    Microsoft Excel and Work
•    Company-Specific Software
•    Skilled in producing graphs and spreadsheets.

Becker Jr. College, Warrensville, OH

East High School, Warrensville, OH


Mechanic Falls Adult Education

Earned Certificates

Basic Accounting / Clerical Studies

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