Alfredo R. Wright
3402 Renwisk Lane
Allentown, PA 18109
Professional and hardworking individual devoted to improving company’s reputation through exceptional customer service. A team player and independent worker. Proficient organizer with technical competence.
BRIXTON BILLING, Allentown, PA
2002 – 2003
Customer Service Representative
• Answered over 100 incoming calls per day.
• Researched to resolve disputes.
• Updated accounts with insurance quotes.
MOTOROLA, INC, Allentown, PA
1994 – 2001
• Inspected and repaired defective components.
• Managed a rework line to simplify board recovery.
INT’L DIGITAL ELECTRONICS, Allentown, PA
1987 – 1994
• Provided office support.
• Studied foreigh language to improve customer relations with non-native English speakers
Education, Training And Development
Cesar Chavez High School
Business Applications Certificate