Customer Service Representative

Alfredo R. Wright
3402 Renwisk Lane
Allentown, PA 18109
(484) 282-1934

Summary

Professional and hardworking individual devoted to improving company’s reputation through exceptional customer service. A team player and independent worker. Proficient organizer with technical competence.

Experience

BRIXTON BILLING, Allentown, PA

2002 – 2003
Customer Service Representative
• Answered over 100 incoming calls per day.
• Researched to resolve disputes.
• Updated accounts with insurance quotes.

MOTOROLA, INC, Allentown, PA

1994 – 2001
Repair Technician
• Inspected and repaired defective components.
• Managed a rework line to simplify board recovery.

INT’L DIGITAL ELECTRONICS, Allentown, PA

1987 – 1994
Office Manager
• Provided office support.
• Studied foreigh language to improve customer relations with non-native English speakers

Education, Training And Development

Cesar Chavez High School

2003
Business Applications Certificate

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