Executive Restaurant Manager

Sharon H. Harris

3009 Clearwater Avenue

Clearwater, FL 34620

(863) 570-6268

EXECUTIVE PROFILE

Business Development / Performance Optimization /

P & L Budget & Analysis / Efficiency Improvement / Cost Reduction

Regulatory Affairs / Customer Service & Satisfaction

A hardworking, goal-oriented business professional with proven skills in all areas of restaurant management. Demonstrated ability to maximize efficiency, cut costs and lead staff.

Summary of Qualifications

·   Able to exceed profit expectations while maintaining quality and customer service through quality management.

·   Track record of leading strategic plans to meet short and long term goals.

·   Interview all potential management staff, train, and provide employee assessments.

·   Train management in all aspects of jobs and empower them to better serve customers.

Areas of Proficiency

Vendor Relations

Employee Benefits Package

Recruitment and Training

Budget Management

Staffing and Operations Management

Customer Satisfaction

Inventory Control

Expense Forecasting

Work History

JJM FOODS, LLC, Clearwater, FL

1987 to Present

District Manager

·   Provide overall managment of five restaurants with revenues in excess of $6M anually.

·   Lead weekly meetings to discuss and set objectives with restaurant managers.

·   Evaluate each restaurant’s operations and give direction.

·   Review inventories to ensure accuracy.

·   Review monthly P&L with Store Management.

·   Train and manage staff of 100+.

Selected Accomplishments

·   Continually exceed budget expectations:

Profits = 20% over goal.

Sales = 10% over goal

·   Food and labor costs consistently 3-4% under budget.

·   Received “A+” rating for all five restaurants for quality and cleanliness.

FIRST NATIONAL BANK OF CLEARWATER, Clearwater, FL

1984 to 1987

Loan Officer

·   Interviewed applicants and approved/disapproved loan applications.

·   Analyzed applicant credit worthiness and other financial matters to make decision.

·   Set loan limits.

Education

UNIVERSITY OF FLORIDA

Bachelor of General Studies / Concentration in Business

Continuing Education

Leadership by Stephen Covey, 1995
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