Healthcare Administrator (Public Health)

Pedro J. Washington
3506 Charack Road
Terre Haute, IN 47802
(812) 239-8236

Summary

Business executive with expertise in healthcare administration. Successful track record of administrating operations, strategic planning, and finance for healthcare organizations.
Professional Profile

• Proven ability to align organization’s mission and values with business objectives.
• Adept at coordinating patient relations and clinical quality.
• Excellent communication skills with people at al levels of the organization.

Career Experiences

Reddington Hospital, Terre Haute, IN

2000 – Present
SYSTEM DIRECTOR, EMERGENCY SERVICES
• Designed policies and procedures for the, Emergency Department which were effective and compliant with legal regulations.
• Improved profit in the Hospital’s Urgent Care Facility by 200% in under a year through better staffing, inventorying, billing, and cost schedule.
• Worked with the Business Office to design a new patient billing systems and to measure compliance.

Bartley Medical Group, Terre Haute, IN

1998 – 2000
Administrative Executive/ Director
• Created care delivery systems for the Walk-In and Urgent Care Clinic. Focused on quality care and operations improvement.
• Cut costs for staffing and operations; created a professional fee schedule for emergency services.
• Led management team to improve registration, triage, and diagnostic services for the department.
• Directed the quality improvement plan necessary to receive ACS, JCAHO, and HCFA accreditation.
• Cultivated excellent relationships with the union groups and successfully  led contract negotiations.

Donovan Healthcare, Inc., Indiapolis, IN

1995 – 1997
Senior Vice President Operations and Professional Services
• Created a care delivery pland and operational procedures for the Hospital’s Emergency Trauma Facility.
• Managed relations between the clinical and medical staff to improve workflow during transition period.
• Improved consumer satisfaction surveys by 10% in first year.

Huntington Hospital, Indiapolis, IN

1989 – 1995
Manager, Emergency Department
• Designed and implemented a ‘fast track’ program to expedite waiting room time and quality of care for this inner city hospital Emergency Room.
• Managed finances such that operational margin was increased 40% in first year and operations ran smoothly despite a 34% increase in emergency room visits during tenure.
• Maintained compliance with JCAHO, HCFA, and OSHA.

Education

University of Indiana

2000
Masters, Health Care Administration

Purdue University

1988
Bachelor of Arts, Business Administration
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