Human Resources Professional (Aviation)

Mitzi M. Ellis

2230 Mandan Road

Delta, MO 63744

(573) 794-0792

HUMAN RESOURCES   ● RECRUITMENT  ●  COACHING

QUALIFICATIONS PROFILE
Human Resources professional with outstanding management techniques. Dynamic, motivational team leader with excellent written and oral communication.

PROFESSIONAL EXPERIENCE

CCG Consultants, Delta, MS

1999 to Present

Director of Operations

Responsible for all training, scheduling, logistics, networking, and public relations strategies. Coordinate and lead presentations and seminars. Perform employee assessments, and training recommendations. Lead employee performance assessments.

·    Created innovative corporate rebranding and marketing strategies to attract more  corporate and business clients.

·    Exhibit exceptional understanding of business operations in creating coaching and training programs.

DIT Flight – Delta, MS

1986 to 1997

Customer Service Manager –Domestic and International Airports

Drove excellence in customer service strategies by motivating over 300 staff members and coaching the senior management team.

·    Created a highly effective recruiting and hiring program.

·    Conducted more than 1500 interviews for employees at all levels of the organization.

·    Responsible for $10 million annual payroll budget.

EDUCATION

Graduate Diploma for Human Resources

PRINCETON UNIVERSITY – Princeton, NJ

CERTIFICATES AND COURSES

Workplace Training and Assessment

Accredited OSHA Certificate

International Interpersonal Management Skills

PROFESSIONAL ASSOCIATIONS

AMERICAN INSTITUTE OF EXECUTIVE MANAGEMENT)

 

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