IT Project Manager

James D. Jones

1502 Sugarfoot Lane

Lebanon, IL 46052

(765) 483-9242

INTERNATIONAL IT PROJECT MANAGER

~ TEST LEAD ~ CRM SPECIALIST ~

Responsible for driving multi-million dollar, international projects. Served as project manager, test lead and CRM specialist. Excellent interpersonal and presentation skills.

Professional strengths include:

Ÿ       Project Design, Scope, Management & Rollout

Ÿ       Advanced CRM Environments

Ÿ       Process Improvements

Ÿ       Systems Support

Ÿ       Multi-site Team Management

Ÿ       Computer & Marketing Consultancy

EMPLOYMENT NARRATIVE

TENT TECHNOLOGIES, Lebanon, IL

2000–Present

Project Manager

Responsible for directing major global projects while driving improvements for a leaner, more productive operating infrastructure. Reduced costs by researching and choosing the best suppliers and contractors.

PTI INFORMATION SYSTEMS, Lebanon, IL

1998–2000

Implementation Consultant

Earned reputation as the consultant producing the highest-revenue for the company. Produced over $500K in one year with the most billable days. Assessed performances and directed the implementation of a project for 400+ call center representatives.

INDEPENDENT CONSULTANCY, Lebanon, IL

1994–1998

IT Business Analyst

Positioned small- and medium-sized companies for growth. Achieved this by analyzing business infrastructures and market conditions; provided recommendations regarding all areas of system architecture including hardware/software recommendation and training for personnel

EJP CONSULTING, Lebanon, IL

1992–1994

International Consutant

Led team of 10 during the implementation of a major network integration and satellite communications project for a South American government.

Collaborated on the development of the company’s 5-year strategic technology plan.

EDUCATION

Bachelor of Science

University of Chicago

Mathematics | Management | Information Services

Massachussetts Institute of Technology
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