IT Trainer

Kathleen J. Krug

1863 Raoul Wallenberg Place

Milford, CT 06460

(203) 876-0623

QUALIFICATIONS

Technically proficient IT specialist and trainer

Demonstrated ability to improve performance and productivity within tight deadlines. Key skills include:

·       Public Speaking

·       Student Success

·       Performance-Based Training

·       Team Teaching / Mentoring

·       Time Management

·       Team Player

TECHNICAL EXPERTISE

Database and Software

Languages

Computer Knowledge

·       Oracle

·       BASIC

·       Windows, DOS

·       Microsoft Access

·       C, C++

·       Data Structures

·       Winrunner (testing purposes)

·       Pascal

·       Digital and Electric CKK

·       Loadrunner (testing purposes)

·       Visual BASIC

·       Microprocessor—8085, 8086

PROFESSIONAL EXPERIENCE

MCT TRAINING CENTER

2001–2004

Software Developer

Responsible for managing technical training and IT projects creation.

IT Proficiency

·       Installed software system to monitor stocks of company’s products. Project was completed two months ahead of time.

·       Increased productivity 80% by automating data entry.

·       Created a custom teleshopping system for company’s billing system.

Mentoring / Teaching

·       Provided training sessions for 50+ professionals.

·       Improved student grades by 20% above average due to interactive teaching techniques.

EDUCATION

UNIVERSITY OF CONECTICUT

2001

B.A. Computer Science

LANGUAGES

Fluent in English, Chinese, and German.
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