Retail Management

Elaine L. Steil
4956 Eva Pearl Street
St. Gabriel, LA 70776
(225) 642-6988

Profile

Sales professional with expertise in retail management. Proven ability to lead all aspects of business operations including financial accounting and human resources.
Areas of Expertise

• Multi-Store Operations
• Corporate Image
• Sound Judgements
• Pricing
• Leadership     • Event Planning
• Presentations     • Sales Training
• Financial Management     • Problem Solving
• Building Brand Loyalty     • Customer-Service Orientation
Selected Accomplishments

• Regularly improve sales volume, gross profit, payroll, inefficiencies and expenses.

• Used management expertise to turn store around from unprofitability to profitability in under a year.

• Reduced employee turnover by 15% with more effective hiring and training practices.
Professional Experience

Fine Jewelry, St. Gabriel, LA

1997 – Present
Director of Stores
Responsible for all store activities including 400 sales associates, 50 department managers, and 5 regional managers. Facilitated open communication and training for all managers. Developed personal relationships with associates to improve motivation.

Fine Jewelry, St. Gabriel, LA

1993 – 1997
Regional Manager
Beat sales quotas on a regular basis. Trained managers and sales associates to set and achieve ambitions goals. Ensured monthly productivity and customer-service orientation of employees. Improved merchandising displays by hiring an art director.

Macy’s Department Store, St. Gabriel, LA

1992 – 1993
Group Support Manager
Managed five departments including responsibility for financial reporting and annual operating budget of $500,000K. Improved sales and profits during each month of tenure.
Education

University of Louisiana

1988
B.A., Business Administration

Louisiana Community College

1986
Associate, Business Administration

 

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