Division Manager (Retail)

Coy S. Johnson

267 Hillside Street

Mesa, AZ 85201

(480) 615-3239

PROFILE

Retail Executive

·       Expert knowledge of management, inventory control, and merchandising operations.

·       Management experience in women’s retail.

·       Superb communication skills–able to communicate effectively with personnel, outside suppliers, and customers.

·       Dynamic and creative within company guidelines.

·       Computer skills: Word, Excel, Access, and company’s proprietary software.

AREAS OF EXPERTISE

·       Personnel recruitment and training.

·       Staff management

·       Scheduling personnel

·       Motivating staff to higher sales

·       Educating sales consultants

·       Implementation of interselling strategies

·       Client relationship

·       Analyzing customer buying habits

·       Planning marketing strategies

·       Driving revenue

·       Attending trade shows

·       Assisting garment selections

·       Inventory control

·       Reducing efficiencies

·       Determining merchandising

·       Monitoring special orders

·       Managing trunk shows

·       Competitive shopping

·       Opening new departments

·       Special event planning

EXPERIENCE

SARA’S SHOPS – Phoenix, AZ

1999 to Present

Division Manager

Manage all operations for three stores. Managed 25 sales consultants and three store managers. Generated $2 million in annual revenue.

·       Consitently beat previous year’s sales.

·       Achieved 125% of sales plan for this year.

·       Reduced shrinkage through more accurate record keeping.

·       Generated $65,000 of sales from one designer by organizing exclusive designer dinner

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NEIMAN MARCUS – Phoenix, AZ

1984 to 1998

Assistant Store Manager – Merchandise (1995 to 1998)

Produced more than $15 million in one year sales. Managed 6 deparment managers and 44 sales associates.

·       Increased accessory business by 55% through better merchandising displays.

·       Responsible for opening the new bridal department.

Public Relations Manager (1984 to 1994)

Managed $150,000 store promotion through participation in special community evens. REI was 150%.

EDUCATION AND AFFILIATIONS

Bachelor of Arts – ARIZONA STATE UNIVERSITY – Tempe, AZ

AMERICAN HEART ASSOCIATION GUILD

MARCH OF DIMES

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