General Manager (Automotive)

Julia D. Thurmond
1989 Trouser Leg Road
Springfield, MA 01003
(413) 895-8435


Business innovator with over a decade of professional management experience. Specialized knowledge of the automobile dealership industry. Expertise in general management, production management, finance management and general sales management. Have succesfully led sales seminars and improved sales productivity. t professional with 12 years experience in the automobile dealership industry, including general management, finance and production management, and general sales management. Background includes the establishment of training programs to increase sales and productivity while reducing costs.

Cartmell Chevrolet, Springfield, MA

1997 – Present
General Manager
Manage 200 employees generating over $15 million per year in auto sales. Supervise salespeople, finance managers, fleet services, human resources and administrative personnel.
• Improved revenue by 45% through better sales training.
• Installed telemarketing room to improve sales follow-through and utilize sales staff better during slow times.
• Managed advertising costs and marketing plans.

Frank’s Ford Dealership, Springfield, MA

1994 – 1997
Finance and Production Manager
Managed all $7 milion finance department for 10 car lots.
• Increased productivity and cut costs by 24%.
• Beat quotas by 135% in first year.
• Introduced upselling presentations for warranty, credit life, and disability.

Harker and Harker Auto Dealership, Springfield, MA

1987 – 1994
General Sales Manager
Managed all daily sales activities. Was responsible for creating marketing plans.
• Grew sales by 204% of quota.

University of Massachusetts

Masters, Finance

St. Mary’s College

Bachelor of Arts, Business Administration


Stephen Covey Management Seminar

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