Manager (Sales Initiatives)

Jennifer W. Evans

2441 Wright Court

Birmingham, AL 35222

(205) 915-3763

MANAGER

ADMINISTRATION • CUSTOMER SERVICE • BUSINESS DEVELOPMENT

Experienced leader with the ability to lead innovation and productivity improvements. Adept at consistently delivering excellent customer service and boosting revenues.

Professional strengths include:

Ÿ       Relationship Management

Ÿ       Project Management

Ÿ       Cost Reduction Initiatives

Ÿ       Business Needs Analysis

Ÿ       Monitoring

Ÿ       Productivity Improvements

Ÿ       Revenue Growth

Ÿ       Market Expansion

Ÿ       Contract Negotiations

Ÿ       Expenditure Controls

Ÿ       Call Center Management

Ÿ       Collateral Knowledge

Ÿ       Team Leadership

Ÿ       BusinessDevelopment

Ÿ       Corporate Communications

Ÿ       Strategic Planning

Ÿ       Sales & Marketing

Ÿ       Agency Management

EXPERIENCE NARRATIVE

OPTimum communications

1999–Present

Manager, Sales Initiatives Management

2002–Present

·    Increased revenue by slashing network rollout delays by 50%

·    Introduced mobile telephone fleet which won $15 million in bids.

·    Cut carrier delays by 40%.

·    Fast-tracked project to achieve full revenues within five months.

Telebusiness Manager

2000–2002

·    Reversed deficits to a $15 million surplus in six months.

·    Conducted comprehensive audit of telephone lines for a client and won a $25 million contract.

·    Prospected new customers and won $2 million in new revenues.

EYRE PARTNERS

1993–1996

Retention Coordinator

1993–1996

·    Automated monthly billing for small businesses and within two months most of the clients were using monthly payment plans instead of yearly lump-sum payments.

·    Created innovational promotion campaign which increased sales to existing cusomers by 25%.

TECHNOLOGY SUMMARY

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