Operations Manager (Trucking)

Kerry M. Percy
501 Colorado Blvd
Denver, CO 80206
(303) 987-3134

Summary

Operational Manager/Supervisor with with 20 years experience in operational management, training, and in third party logistics and transportation industry. Serve as key liaison between management and customers in multi-state transportation initiatives and strategic development ventures.
Functional Strengths

•  Implemeted Total Quality Management initiatives at multi-site operations for 6 shipping warehouses, 300+ personnel and shipping revenue of over $25 million.
• Personally oversaw measures to reduced turnaround time by 10% for all shipments in order to boost customer satisfaction ansd reduce.
• Spearheaded critical decision making projects to develop cost-cutting measures to reduce overhead and increase profit margins in an industry driven by “on-time” service delivery.
• Tracked orders to coordinate scheduling operations of 200 trucks, 20 customer contracts, and 65 vendors.
• Managed all departments in 1000K square foot facility as Risk/Facilities Management Specialist .
Career History

Mike and Mike, Inc., Greenwood Village, CO

1992 – Present
Regional Vice-President/General Manager
Managed warehouse operations including:
• Shipping to 20 major national accounts including: Keebler, Pepsi, and Nokia
• Point man in developing Performance Based Incentive program in conjunction with employees to increase  motivation and productivity among company personnel and increase overall efficiency in order to increase profit margins.
•  Spearheaded national merger project by integrating systems, and developing procedural and facility transition strategy.

Hexagon  Inc., Thornton, CO

1982 – 1992
Manager of Distribution
• Managed distribution function including shipping and receiving, inventory procedures, procurement, repairs and maintenance,  and employee training.
•  Took steps to enhance customer service quality and implemented cutomer satisfaction award program.
•  Supervised union/labor relations through meetings planning  and clear articulation of staff cost cutting initiatives.

Distribution R Us, Boulder, CO

1977 – 1982
Regional Warehouse Manager
• Handled account coordination and scheduling in three warehouses.
• As Warehouse Supervisor and then Manager enhanced skills in all areas of operation
• Managed multiple facilitiesw and improved profit levels, productivity, and service levels in each facility.
Academic Credentials

University of Colorado, Boulder, CO

Bachelor of Science, Finance and Economics
Additional training in business management, debt reduction, cost containment, negotiations, business and ethical conduct, and multiple computer based business applications.

 

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