Project Manager (Peacekeeping)

William K. Tang

502 Stout Street

Lancaster, PA 17602

(717) 305-6606

PROJECT MANAGEMENT

Specializing in Peacekeeping within International Forums

Comfortable coordinating activities for volunteers in international environments.

Highly organized and able to prioritize tasks.

Advanced Russian language skills.

PROFESSIONAL CAPABILITIES

·    Superb knowledge of customer service and employee supervision.

·    Expert knowledge of accounting and bookkeeping.

·    Assisted in complete care of 4000+ refugees.

·    Increased sales volume by 20% in three months of hire in bookstore.

·    Supervised ten employees and honed Human Resource skills.

EDUCATION AND PROFESSIONAL COURSES

·    M.A. War Studies, Military College of Pennsylvania

·    B.A. History, Military College of Pennsylvania

RELATED ACTIVITIES

·    Volunteer, Kosovar Refugee Relief Effort. Helped coordinate efforts to feed and clothe several thousand refugees.

·    Participant, Model United Nations

ADDITIONAL WORK EXPERIENCE

Chapters – Lancaster, PA

2002 – Present

Cashier, Bookseller,

Senior Customer Sales Representative, Children’s Books

·    Expert knowledge of bookkeeping and accounting procedures used to track and report daily sales.

·    Designed and implemented special event reading program for children. Coordinated efforts with marketing efforts with Marketing Manager.

·    Improved customer service ratings by 25%.

Cara Foods – Lancaster, PA

1997 – 2001

Waitress, Bartender, Supervisor

·    Thrived in high-pressure, multiple-assignments environment.

·    Delivered superb customer service.

·    Learned bookkeeping and accounting practices to maintain accurate records.

·    Was offered promotion to manager due to superb work performance.
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