Restaurant General Manager

Jean K. Benton
2182 Foley Street
Tamarac, FL 33321
(954) 724-2188

Summary

Restaurant General Manager with over a decade of experience in franchise operations. Expert knowledge of sales promotions, customer service, loss prevention, budgeting, training personnel, and inventory control.
Experience

Zanella Company, Tamarac, FL

1990 – Present
General Manager
Responsible for all operations for a $2 million full-service restaurant. Supervise 45 employees including cooks and assistant managers.
• Reduced employee turnover by 25%.
• Improved customer service ratings by 35%.
• Grew revenue by 135%.
• Implemented effective loss prevention measures.

1997 – 1998
General Manger
Managed all restaurant operations for a $1 million operation.
• Increased sales volume by 35%.
• Improved revenue by 15%.
1996 – 1997
Assistant Manager
Helped manage full-service restaurant with more than $1 million in annual revenue.

1994 – 1996
Shift Manager

1990 – 1994
Delivery Driver

Technical Knowledge

•    Operating Systems: Microsoft Windows
•    Software: Microsoft Office
Education

Florida Southern University

Business

 

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