Restaurant Manager (New Business)

Ed N. Koons
1881 Ventura Drive
Santa Cruz, CA 95062
(831) 476-9567

Profile

Food Services Professional  with expertise in restaurant management. Expert knowledge of restaurant operations, training, new business development, and marketing and merchandising.
Professional Highlights

La Grande Restaurant, Santa Cruz, CA

2002 – Present
MANAGER
Manage day-to-day operations for full-service, 200-seat, find-dining establishment. Oversee all restaurant operations including 350 personnel. Helped open restaurant and made effective suggestions for all aspects of the restaurant.

Clark’s Cafe, Santa Cruz, CA

2000 – 2001
BAR MANAGER
Managed bar. Responsible for all alcohol, glassware, and supplies.

• Served as Support Manager for additional sites. Helped train and direct new hires to provide exceptional customer service.
• Improved revenue by 35%.
• Decreased overhead costs y 2.5%.

Clark’s Cafe, Santa Cruz, CA

2000 – 2000
ACTING GENERAL MANAGER/TEAM LEADER
Hired ot oversee all operations of restaurant wieth more than $10 million in annual sales.

• Trained staff to provide superb customer service.
• Controlled all business operations including marketing and public relations.
• Supervised Restaurant Manager and Crew Supervisors.

Clark’s Cafe, Santa Cruz, CA

1999 – 2000
RESTAURANT MANAGER
Managed day-to-day operations for 400 seat, full-service seat restaurant with 50 personnel .

• Improved referral business by training staff to provide superb customer service.
• Scheduled personnel to ensure adequate staffing.
• Maintained stock of food and drink supplies
• Helped design menus and seasonal dishes.

Achievements:

• Created effective training and award system to improve employee effectiveness.
• Appointed as training specialist.
• Traveled around region to train personnel and oversee operations.

Education

Santa Cruz Art Institute, Santa Cruz, CA

1991
Associate, Graphic Design & Commercial Art
President’s (Dean’s) List – 1989-1991
Computer Experience

Familiar with Excel, Word, Hospitality Systems Incorporated, Time Management Xpress

 

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