Retail Manager

Barbara O. Coates
3048 Creekside Lane
Santa Barbara, CA
(805) 729-8058

Summary of Qualifications

• Expertise in all aspects of retail management including human resources, floor management, and financial operations.
• Skilled leader with motivational abilities.
• Hardworking professional attitude with optimism and commitment to excellence.
Employment History

HJ Retail Stores, Santa Barbara, CA

1999 – Present
Support Manager
• Supervised payroll for 200 employees.
• Oversaw Benefits and Workmen’s Compensation.
• Created an effective safety training program.
• Installed POS System.

HJ Retail Stores, Santa Barbara, CA

1998 – 1999
Accounting Manager
• Generated accurate financial records.
• Collected payments and processed credits.
• Reviewed financial records for completeness and accuracy.

HJ Retail Stores, Santa Barbara, CA

1995 – 1998
Personnel Manager
• Recruited, hired, and trained employees.
• Created personnel files.
• Reduced turnovers with motivational leadership.

HJ Retail Stores, Santa Barbara, CA

1991 – 1995
Department Manager
• Oversaw inventory and shrinkage.
• Supervised purchasing.
• Provided exceptional customer service.
Education

Santa Barbara Community College
A.A. Business Administration

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