Terminal Manager

Whitney R. Barras

189 Progres Way

Saint Cloud, MN 56303

(320) 253-0840

MARKETING / OFFICE MANAGEMENT / COMMUNICATIONS

Customer Service • Promotions • Retail Sales • Operations

·       Skilled manager and leader with a dynamic personality and desire to succeed. Reliable and creative; organized and efficient. Expertise includes:

·       Office Administration

·       Budgets

·       Equipment Maintenance

·       Customer Service

·       Payroll/Billing

·       Problem Solving

·       Training

·       Accounts Payable/Receivable

·       Purchasing

·       Marketing

·       Inventory

·       People Management

·       Clear understanding of business operations. Meticulous office manager. Ability to project and analyze business operations.

·       Wrote promotional materials. Positioned company within marketplace.

·       Able to resolve problems with diplomacy.

·       Thrive on challenges, able to multi-task and work unsupervised. Excellent communicator

·       Computer experience includes payroll software, Quicken, MS Word and Excel.

EMPLOYMENT

United Transportation of America – Saint Cloud, MN

1996 – Present

TERMINAL MANAGER (1996–2003)   

ASSISTANT TERMINAL MANAGER (2003–Present)

·       Direct daily operations of transportation for five school districts. Supervise approximately 50 staff and drivers.

·       Coordinated operations between bus company and school district.Negotiate scheduling and billing issues.

·       Use clear communication skills to perform dispatching duties.

·       Instituted new bonus policy to improve attendance.

·       Well-versed in contract details. Recommend modifications for contract renewals. Participate in annual budget planning.

·       Organize charter business system for summer months.

·       Created Bus Safety Education Program.

·       Manage advertising and marketing program.

·       Coordinated with local grocer to publish bus safety rules for free distribution.

·       Worked with media to generate free publicity.

·       Write monthly article for safety newsletter.

·       Entrusted with School District Publications and Events.

·       Member, American Transportation Association.

Wal-Mart – Saint Paul, MN

1991 – 1995

ONE-HOUR PHOTO LAB MANAGER

·       Facilitated customer service, photo promotions, and procurement. Hired and scheduled staff.

·       Performed film processing and printing with accuracy and efficiency.

Cheryl Beck – Minneapolis, MN

1983 – 1989

INDEPENDENT VIDEO PRODUCTION TECHNICIAN

·       Wrote feature stories on local businesses to air on cable station.

·       Performed and wrote local news show.

·       Assisted with multi-media presentations at Chilton Memorial Hospital.

Giles Production– Minneapolis, MN

1987 – 1989

TV AND VIDEO PRODUCTION TECHNICIAN

·       Produced commercials and corporate videos.

·       Assisted in production health magazine publication for area hospital.

CBS Affiliate, Channel 4 – Saint Paul, MN

1983 – 1987

NEWSCAST PRODUCER / STUDIO CAMERA AND AUDIO TECHNICIAN

·       Promoted from cameraperson to producer of evening newscast.

·       Documentary videographer.

EDUCATION / TRAINING

Behavioral Management Training

B.S., Communications Media, UNIVERSITY OF MINNESOTA
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