Certified Technician (Best)

Delma L. Campbell

37 Smith Road, Norcros, GA 30071  / Tel# (770) 896-9111 Email: [email protected]

Certified Technician


Expert and certificed Automotive Technician. Expertise in maintenance and repair of foreign engines. Proven ability to lead technicians to perform accurate repairs and provide superb customer service.


·         Shop Operations

·         Customer Service

·         Technical Expertise

·         Transmissions

·         Engines

·         Shocks

·         Auto Body Repair

·         Alignment

·         Emissions

·         Electrical Systems

·         Heating and Cooling Systems

·         Brakes


Valleyview dealership, Norcros, GA

2000 – Present

Certified Technician

Managed a staff of 20 service providers. Responsible for all hiring and training. Approved repairs and handled complex repairs.

·         Motivated mechanics to excellence with use of motivational techniques.

·         Implemented time-saving efficiencies.

·         Used customer service surveys to make improvements.

·         Had great record of referral business.

colfax cars, Norcros, GA

1995 – 2000

ASE Certified Technician

Served as technician for engine and transmission repari. Supervised all other technicians.

·         Introduced computerized diagnostic tools.

·         Trained staff on updated service rules.

·         Evaluated staff for promotions.

·         Met with customers to ensure 100% customer satisfaction.

woody’s Automotive, Norcros, GA

1992 – 1995

Automotive Technician

Performed maintenance of automobiles. Took seminars to improve knowledge.

·         Improved tool skills to ensure efficiency.

·         Repair rate 25% higher than industry standard.

·         Taugh assistants safe procedures and methods.

·         Received the “Top Mechanic” award first year.

Jjs  Autoworld, Norcros, GA

1990 – 1992

Service Technician

Perfeced service technician skills. Became adept at all major repairs.

·         Improved skill in automotive diagnosis and repairs.

·         Formalized safety standards.

·         Taught customers on proper maintenance.

·         Handled customer inquiries.


Associate of Arts (Automotive Repair), 1990

LAL Tech., Norcros, GA


Master Technician, ASE Blue Seal of Excellence
Certified A/C Technician


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