Human Services Professional

Elisa S. Garcia

541 Custer Street

Confluence, PA 15424

(814) 896-7570

HUMAN SERVICES PROFESSIONAL

Social worker and human services professional seeking a transition to the field of counseling. Recognized for work ethic, professionalism, and expertise in client/patient relations.

Key skills include:

·       Client Consultations

·       Counseling

·       Program Development

·       Regulatory Compliance

·       Multi-Disciplinary Approach

·       Behavior Assessment

·       Documentation

·       Communication

·       Community Outreach

PROFESSIONAL EXPERIENCE

STATE OF PENNSYLVANIA, DEPT. OF FAMILY & CHILDREN SERVICES

2003 to Present

SOCIAL SERVICES CASE MANAGER

Provided protective services for minors. Handled an average of 30 cases at a time.

Key Accountabilities

·       Ensured welfare of clients through site visitations.

·       Helped locate and evaluate relatives for placement of displaced minors.

·       Developed initiatives for parents seeking to be reunited with their children.

·       Arranged for court hearings and helped prepare and deliver testimony.

STATE OF PENNSYLVANIA, DEPT. OF HUMAN SERVICES

2000 to 2003

ELIGIBILITY COUNSELOR

Interviewed needy adults and children to determine eligibility for government benefits.

·       Prepared detailed financial records to prove eligibility.

·       Maintained accurate records.

·       Referred clients for additional services from other agencies and social programs.

EDUCATION

BA (Social Work), Pennsylvania State University

1993

COMMUNITY SERVICE

American Red Cross, Toys for Tots, YMCA volunteer, United Way volunteer
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