LAN Administrator (Configuration)

Mary E. Bizzell
429 Cedar Lane
Brookline, MA 02146
(617) 632-3216

Information Technology Professional

ClearCase Specialist / LAN Administrator

Professional and skilled LAN Adminstrator with expertise in leadership, project management and technical acumen.

Excellent leader and team player with superb communication skills. Key skills include:

• Project Management     • System Conversions
• ISO Training     • Inventory Control
• Implementation Planning     • Leadership
• Technical Training     • Client Relationships

Technical Skills

• HP Administration • Network LAN Administration •
• Program Library System Administration • Microsoft Office Suite •
• Microsoft Project • Basic SQL Database • UNIX

Professional Experience

Brookline Software, Brookline, MA

1982 – 2002

Career highlights include:

Project Management Contributions:
• Managing software library ensuring proper storage of codes for 600 programmers.
• Oversaw lifecycle of multiple projects including assessing need through to formulation of closeout plan.

Technical Administration Highlights:
• Set-up precise tracking tools to ensure 100% accuracy in inventory records and purchase orders
• Directed repair and maintenance of hardware.

Customer Management Contributions:
• Created innovative solutions to overcome customer disputes and ensure satisfaction and retention.
• Cultivated relationships across departments to ensure timely completion of customer projects.

Communication and Training Accomplishments:
• Delivered comprehensive, well-received, hands-on training sessions for clients.
• Developed various documentation to help clients use software.

Early Career Experience

Started career as mailroom clerk and quickly promoted for merit and excellent work ethic.

• Used technical acumen to help troubleshoot and improve problems at all levels of the organization.
• Demonstrated ability to go the extra mile when solving problems and implementing solutions.
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