Office Administrator (Court System)

Allen B. Staples
2177 Lightning Point Drive
Memphis, TN 38110
(925) 843-1534

Objective

Position utilizing skills, and experience in office administration, management of records, and staff, building on over 2 decades of experience in office and government settings.
Summary

• Manage a wide range of office and administrative operations for court and municipal offices, including  schedule coordination, correspondence preparation, creating reports, inquiry response, and handling phone calls.
• Exemplify excellent organizational and time management skills by handling multiple tasks in a fast-paced setting.
• Direct office support staff and track performance to ensure efficiency and accuracy accuracy and efficiency.
• Lead and assist office staff to achieve maximum productivity.
• Oversee staff training to improve efficiency, teamwork, and clerical skills.
Experience

City of Memphis, Tennessee

1998 – Present
Principal Clerk/Typist – Assessor’s Office
Provided training and supervision for clerical support staff. Managed payroll, yearly budget, acquisitions, and accounts/payable.
• Directed and implemented a program for payroll and an Excel program for accounts/payable, resulting in greater accuracy and less waste for the city.
• Streamlined  database of city residents and improved access to records.

Justice Court

1990 – 1998
Principal Clerk/Typist
Managed the clerical staff and trained all new employees. Worked side by side with local, State, and Federal police agencies, as well as the District Attorney’s Office.
• Managed the introduction of computer systems to expedite reporting to the State Offices.
• Simplified accounts/payable system and eliminated costly and unnecessary procedures.
• Promoted from Clerk/Typist to Senior Clerk/Typist to Senior Accounting Clerk to Bookkeeper to Principal Clerk/Typist.

City of Memphis, Memphis, Tennessee

1987 – 1990
Court Clerk
Served as Bench Clerk for the City of Memphis Justices. Maintained the Court schedule and prepared all State reports. Handled jury trials from the filing of the complaint until final ruling. Worked with all police agencies and the District Attorney’s Office.
Education and Training

University of Memphis, Memphis, Tennessee

1999
A.A.S., Business Administration
Graduated with Honors
Professional Management training in:
Tips in Time Management, Conflict Resolution, Office Ergonomics, Leadership Development, and How to Handle Difficult People
Affiliations

Court Clerks Association
Memphis Association of Assessing Officers

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