Program Assistant (Federal Employment)

Autumn A. Smith

4545 Thrash Trail

Tyler, TX 75702

(903) 595-4097

PROGRAM ASSISTANT 00-0000-—

VACANCY ANNOUNCEMENT NUMBER TSA-00-0000

PROFESSIONAL SUMMARY

·       Two decades of diverse, professional experience.

·       Excellent organizational and management skills.

·       Highly driven, dynamic, and dependable.

·       Goal driven seeking new challenges.

·       Excellent oral and written communication.

·       Detail-oriented and hard-working.

·       Current SSI Secret Clearance; drug-free employee.

·       Proficient in Microsoft Windows and Word.

EMPLOYMENT

SECURITY SCREENER.  TRANSPORTATION SECURITY ADMINISTRATION

2002–Present

·       Direct and implement pre-board screening of passengers and baggage.

·       Facilitate flow of passengers through security checkpoints.

·       Maintain compliance with TSA objectives.

·       Use x-ray and hand equipment to screen passengers.

FOOD & BEVERAGE MANAGER

2000–2002

·       Managed operations for the bar and restaurant.

·       Implemented use of computers to increase productivity.

·       Coordinated special events such as birthday and anniversary parties.

·       Ensured customer satisfaction.

·       Oversaw food and beverage inventory.

RESTAURANT  MANAGER

1999–2000

·       Managed daily operations and construction of new building.

·       Recruited and trained new employees.

·       Responsible for payroll and inventory.

·       Motivated employees to deliver excellent customer service.

KEY MANAGER/CORPORATE TRAINER

1997–1999

·       Managed restaurant daily operations.

·       Assigned tasks to employees.

·       Performed bookkeeping duties such as payroll.

·       Gave training presentations to all new staff.

MEDICAL SECRETARY

1986–1996

·       Handled multi-line telephone, scheduled appointments, filed confidential medical records, and submitted bills to insurance.

·       Scheduled weekly meetings and coordinated physician,s schedule.

EDUCATION

Courses in: IT Security Awareness, HAZMAT, Sexual Harassment, Ethics in the Workplace, and Conflict Management.

Skyline High School, Dallas, TX.  Graduated 1983.

ADDITIONAL RELEVANT TRAINING

·       TSA Online Learning Center Student Training.

·       IT Security Awareness.

·       Interim Policy on Employee Responsibilities and Conduct.

·       Screening of Accessible Property at the Checkpoint.

·       Aircraft Operator Expedited Baggage, Procedures for Checked Baggage Screening with ETD.

·       Alarm Resolution.

·       Explosives Trace Detection (ETD).

·       HHMD/Patdown Procedures Video.

·       HHMD, Limited Patdown, Private Screening, Accessible Property, Full Body Patdown.
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