Gloria B. Ouellette
4742 Fulton Street
Thomas, WV 26296
Licensed Clinical Professional Counselor
Master of Arts-Psychology Graduate, with business expertise. Able to build relationships of trust through clinical skills and compassionat approach to patients.
University of West Virginia
Curriculum highlights include:
– Personality Assessments
– Behavior Therapy
– Clinical Skills
– Research Design and Methods
BEHAVIORAL HEALTH INC.
2000 – Present
• Assist Licensed Psychologist with family and individual counseling.
• Independently oversee assigned cases.
• Keep accurate and detailed progress notes for 35 families and individuals.
WEST VIRGINIA COUNSELING SERVICES
1999 – 2000
• Worked for Licensed Psychologist to assist with family and individual counseling
• Helped prepare caseworker status reports for further evaluation by the Department of Children and Family Services.
• Asked to stay after graduation due to excellent work ethic and clinical expertise.
GAGE BANKING SERVICE
• Provided administrative and sales support to mortgage brokers.
• Compiled accurate loan application information and forwarded to underwriting for processing.
H & P MARKET RESEARCH
1997 – 1999
• Conducted telephone surveys for corporations.
• Trained new hires in appropriate techniques and use of phone system.
• Regularly beat daily quotas of completed calls.
FIRST NATIONWIDE BANK
1993 – 1997
• Processed, underwrote and closed home equity and unsecured consumer loans.
• Initiated mortgage applications and forwarded for further processing and approval.
BUGS BE GONE
1990 – 1993
• Represented company for sales of pest-control services.
• Rated as top salesperson for entire summer season.
AMERICAN LIFE INSURANCE
1989 – 1990
• Passed difficult exam for Insurance Producer’s License.
• Sold wide range of insurance products.
• Used cold-calls and referrals to generate new business.
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