Team Leader

Brad T. Burchell
1254 Woodrow Way
Houston, TX 77006
(936) 388-3870

Highlights of Qualifications

Selected for management training at franchise restaurant. Awarded Employee of the Year for customer service. Training includes:

• Opening / Closing Procedures     • Retail  Experience
• Delegation     • Business Communications
• Staff Trainer     • Process Improvement
• Accounting     • Customer Service
•  Troubleshooting     • Planning and Organizing
• Business Administration
Experience

Yummy’s Burgers, Houston, TX
(2000-Present)

Team Leader
• Handle daily cash accounting.

Personnel Relations
• Selected to train new hires. Proven ability as leader.
• Effective team player and leader.

Customer Service
• Provide quality customer service to a diverse population with tight deadlines.
– Handle difficult customer needs and soothe difficult customers.

Management and Operations
• Perform opening and closing operations.
• Maintain proper inventory stock levels.
• Assist management in loss management plan.
Education

Houston Community College, TX

Business Administration, Associate’s Degree
GPA: 3.5/4.0
Computer Experience

•    • MS Windows and restaurant management software

 

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