Brad T. Burchell
1254 Woodrow Way
Houston, TX 77006
Highlights of Qualifications
Selected for management training at franchise restaurant. Awarded Employee of the Year for customer service. Training includes:
• Opening / Closing Procedures • Retail Experience
• Delegation • Business Communications
• Staff Trainer • Process Improvement
• Accounting • Customer Service
• Troubleshooting • Planning and Organizing
• Business Administration
Yummy’s Burgers, Houston, TX
• Handle daily cash accounting.
• Selected to train new hires. Proven ability as leader.
• Effective team player and leader.
• Provide quality customer service to a diverse population with tight deadlines.
– Handle difficult customer needs and soothe difficult customers.
Management and Operations
• Perform opening and closing operations.
• Maintain proper inventory stock levels.
• Assist management in loss management plan.
Houston Community College, TX
Business Administration, Associate’s Degree
• • MS Windows and restaurant management software