Chau W. Scala
4813 College Avenue
Dayton, OH 45429
Hard working professional with excellent communication and customer service skills
• Able to multi-task and maintain positive attitude.
• Reliable and driven.
• Team player and leader who deals with customers and managment well.
• Willing to put in extra effort to meet deadlines.
• Organized and efficient.
CITY COLLEGE, Dayton, OH
Microsoft Word Courses and Training
• Learned automated reservation system.
• Travel expert
DAYTON TRAVEL, Dayton, OH
1986 – 2003
Senior Travel Counselor
Counseled corporate travellers regarding travel schedules.
Promoted from courier to agent within first year of hire..
• Handled corporate and VIP travel arrangements. Planned air travel and boarding.
• Led team of 10 to open new travel office.
• Earned repeat busines because of quality service.
• Commended for Customer Service record.
JP’S TAVERN, Dayton, OH
Restaurant Wait Staff
MINOR LEAGUE BASEBALL FIELD, Dayton, OH
PAY LATER, Las Vegas, NV
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