Travel Representative

Vickie M. Herndon

251 Wetzel Lane

Grand Rapids, MI 49508

(231) 235-0606

TRAVEL REPRESENTATIVE

Consummate professional with excellent communicaiton and customer service skills. Enthusiastic and hard-working. Skills include:

·    MS Office Suite

·    Cashiering

·    Quickbooks

·    Conflict Resolution

·    Ordering

·    Management

·    Store Opening Routines

·    Sales

Fluent in Japanese and Italian.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Travel and Tourism Diploma

2003

Grand Rapids, MI

Tourism Guide – Diploma

2002

Grand Rapids, MI

Human Sciences Diploma

1999

Grand Rapids, MI

EMPLOYMENT HISTORY

World ravel

2002 – 2003

Grand Rapids, MI

Customer Service Representative (Corporate)

Organized and scheduled tours for corporations and individuals. Sold travel packages to groups and companies. Delivered excellent customer service.

Michigan Travel Agency

1998

Grand Rapids, MI

Sales Agent

Responsible for baggage handling, informations services, computer data entry.

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