Sales Operations Manager

Landon M. Donovan

1736 Eagle Drive

Farmington Hills, MI 48335

(734) 795-1243

OPERATIONS – SALES – SALES MANAGEMENT PROFESSIONAL

·         Sales management professional with expertise in all stages of the sales cycle.

·         Excellent motivator and leader.

·         Skilled in operations and business planning.

Core Management Qualifications

·    General Management

·    Customer Service

·    Strategic Development

·    Personnel Training

·    Market Growth & Profit Improvement

·    Accounting

·    Market Optimization

·    Supply Chain Management

·    Strategic Marketing

·    Customer Relations

Professional Experience

BOW OUTFITTERS, Farmington Hills, MI

2002 to Present

General Manager

Directed business during start-up phase. Continue to lead operations and grow the company on a consisten basis. Company currently sells more than $14 million per year.

D&H SEED, Farmington Hills, MI

1992 to 2002
Store Location Manager

Supervised 15 personnel and sales associates. Managed all financial and business operations.

·   Trained personnel to improve product knowledge.

·   Effectively coordinated stock and inventory.

·   Gathered customer feedback to assess staff.

BOATER & LINCOMBE, INC., Farmington Hills, MI

1971 to 1992

Owner/ Manager

Managed all financial and business operations as owner of this large retail store. Took full responsibility for profit and loss and oversaw all personnel.

·   Negotiated favorable contracts with vendors and suppliers.

·   Trained staff to employ superb customer service.

Military

MICHIGAN NATIONAL GUARD

1968 to 1975

Company Commander

Education

MICHIGAN STATE UNIVERSITY, East Lansing, MI

1971

B.S., Agri-Business.

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