Sales Professional (Hospitality)

Eddie C. Clark

899 Charla Lane

Rockwall, TX 75087

(972) 771-6554

SALES PROFESSIONAL

~ Customer Service & Interpersonal Relations ~

Hard-working, sales professional with honed ability to cultivate client relationships. Demonstrated track record of effectively using cold-calling to generate leads and consultative sales to customize solutions.
Core Competencies:

·    Customer Service

·    National Accounts

·    Competitive Negotiations

·    Account Penetration

·    Innovative Lead Generation

·    Time Management

·    Motivational Presentations

·    Sound Judgements

QUALIFICATIONS IN ACTION

OWNER / OPERATOR: Harbor Landing Bed and Breakfast

2001 – Present

Rockwall, TX

Own and operate a tourist establishment. Provide excellent customer service to ensure repeat business and referral business.

·    Professional, positve interactions with visitors from around the world.

OWNER: Copper Grill

1998 – 2000

Rockwall, TX

Owned and operated a 50-seat casual dining establishment which served more than 300 satisfied customers daily.

·    Provided excellent customer service to ensure regular business from repeat clients.

FRANCHISE OWNER: Second Cup Coffee Co.

1993 – 1998

Rockwall, TX

Turned around operations for the previously failing franchise.

·    Oversaw massive construction project to renovate facilities.

·    Hired and motivated personnel into a cohesive team.

FRANCHISING COORDINATOR

1993

The Second Cup Ltd., Rockwall, TX

Handled all corporate correspondence and customer inquiries.

·    Undertook massive training initiatiave to re-train poorly-performing staff.

EARLIER CAREER EXPERIENCE

Sold real estate and women’s make-up.

TECHNOLOGY: Windows, Word, Excel, E-mail, and Internet Research.

EDUCATION
B.A. Psychology

1989 – 1993

University of Texas

PROFESSIONAL COOKING COURSES

1983

Southern Alberta Institute of Technology, Rockwall, TX

PROFESSIONAL AFFILIATIONS

Chamber of Commerce
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