Michael F. Avery
4490 Glenwood Avenue
Cleveland, OH 44114
INSIDE / OUTSIDE SALES SPECIALIST • CUSTOMER SERVICE
Consumer Service ~ Technology Products ~ Soft Sales
· Use expert product knowledge and understanding of industry trends to drive sales and generate revenue.
· Excellent interpersonal skills and motivational leadership.
· Highly organized with effective report-writing skills.
· Technically savvy with cutting-edge understanding of industry.
Infusion – Cleveland, OH
2003 – Present
· Generate new business and drive new sales.
· Selected to train staff on new and effective sales techniques.
Direct Security – Cleveland, OH
OUTSIDE SALES REP
· Sold television satellite systems.
Comcast Cable – Cleveland, OH
INSIDE SALES / SERVICE REP
2000 – 2003
· Sold cable, phone, and internet products.
· Offered technical support to customers.
Time Warner Co. – Cleveland, OH
1992 – 2000
INSIDE SALES CUSTOMER SERVICE / SALES REP
· Generated more than $150K in sales volume during each month of tenure.
· Handled over 200 calls daily.
· Helped brainstorm marketing promotions.
Citicorp – Cleveland, OH
NATIONAL RETAIL ACCOUNT SPECIALIST,
1986 – 1992
· Managed over 2000 insurance accounts.
Youngstown State University, Retail Marketing and Accounting