Senior Sales Assistant (Foodservice)

Nick S. Ogilvie
2673 Goldie Lane
Cincinnati, OH 45214
(513) 405-0381

Experience Summary

Organizational and Workflow Management
• Reworked scheduling to ensure parity of hours end ensure employee skill sets matched job requirements.

Sales and Communications
• Trained new hires in best selling techniques.
• Nurtured relationships with existing and potential clients.
• Led succesful promotions which encouraged return customers.
• Improved communication between staff and management.
Capabilities

• Problem Solving     • Employee Supervision
• Negotiation     • New Product Development
• Continuous Improvement     • Quality Control
• Workplace Safety     • Staff Scheduling
• Inventory Control     • Staff Development
• Customer Relationships     • Streamlining Procedures

Software knowledge: Microsoft Word and Excel
Professional Experience

Romano Bakery, Cincinnati, OH

1988 – Present
Senior Sales Assistant
Lead customer-service team of ten. Lead marketing, customer service, and product development efforts.

• Improved morale and encouraged employee retention..
• Completely reorganize work schedule to achieve more equitable time and skills mixes.
• Trained new employees in  workplace safety.
• Reduced product wastage by suggesting several new markets for products.
• Created asthetically pleasing merchandise displays.

Independence Supermarket, Cincinnati, OH

1986 – 1988
Sales Assistant
Managed customer service counter, cash register and customer inquiries.

Action Nuts, Cincinnati, OH

1984 – 1986
Factory Outlet Manager
Managed all store operations including inventory, financial accounting, shelf stocking and business correspondence.
Training

• Receptionist/Front Desk Training Course, (March 2002)
• Introduction to Computers, Allwood House (2001)

 

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