Customer Service Sales Resume

This sample customer service sales resume will give you a quickstart on building an effective and optimized resume for your job application. Visitors can feel free to customize and edit our sample customer service sales resume as per their requirement for job application. We hope that our sample customer service sales resume will go a long way in portraying your abilities and skillsets efficiently.

Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective: Seeking for the challenging position in the customer service sales field.

Summary of Qualifications:

  • Presents personal professional image.
  • Demonstrated planning and organizational skills.
  • Established verbal and written communication skills.
  • Proven business math skills.
  • Proven aptitude and skills to excel in a results-driven and customer-focused environment.
  • Demonstrated basic computer skills.

Experience:

FedEx Kinko’s, Providence, RI
Customer Service Sales Specialists

Customer Service/Retention Activities (Concerned with Customer Call Backs)

  • Finding out new customers with the help of available resources.
  • Regularly update and maintains customer data base.
  • Outreach selling to the local market.
  • Phone call follow-ups and post sales activities from OTP call back report.
  • Customer retention / recovery activities.

Local Center Activities and Product Promotion

  • Bidding database maintenance.
  • Bid follow-up and job bidding for the cluster.
  • Takes complex job orders.
  • Consultative selling (to include up-selling).
  • Responsible for driving product revenue (e.g., Color and B&W Copy, Direct Mail, promotional and Holiday)

In-Center Marketing

  • When applicable, implemented guerilla marketing techniques for national programs and local marketing programs for center/cluster.
  • Customer follow-up for national product initiatives.
  • Customer mailings and follow-up.
  • Ensure centers within clusters execute on merchandising standards.

Compact Car/Customer Blitz Support

  • Takes part in local area customer sales blitzes.
  • Takes part in sales blitzes for new compact car openings.

Education:

Brown University, Providence, RI
High School Diploma

 

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