Customer Service Agent Resume Format

The document gives an account of its owners work experience and capabilities. The various companies worked for bring out the skills one may have acquired through experience. The employer also gets a vivid idea of the applicant’s personality from the roles his played and his ambitions. This resume can be used to apply for jobs like public relation jobs, customer care officer jobs etc.

Sample Customer Service Agent Resume

Maria Gonzalez

Kansas City

Zip Code 734488

Telephone 549-462210973


To manage and own a customer care consultancy dealing with provision of hospitality consulting solutions.

Work Experience

2007-Presently: Renegade Delivery: Customer care Representative


I took orders from clients through phone or email orders.

I prepared data on the client for the courier delivery like wrote down maps.

I kept track of how many couriers were there and how many orders.

I managed the courier delivery system.

2003-2007: Dream catcher studios: Customer Care Agent


Met with clients on behalf of the company.

Attended pitching sessions for the company.

Did market research for the company.

Advised clients on various issues they asked about.

2000-2003:  Leverage International Inc: Customer Care Service


Providing information about the company whenever I was required to.

Picking calls at the office and ushering in visitors.

Negotiating contracts with clients.

Accompanying clients to the sites and briefing them.

1995-2000: Maharishi University

Bachelor of Arts in Communication.


Winning the clients choice employee award at Planet Productions.


Watching movies

Playing Chess

Reading novels

Click here to Download Customer Service Agent Resume Format in Word

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