Customer Service Rep Resume Format

This resume gives ones career or professional information. It helps the employer to gauge the capabilities of the applicant. The information the employer gets from the resume is used to compare with the skills and knowledge that matches the job vacancy. Usually this resume comprises of a person’s profile and can be used as a guide when applying for jobs like front office management jobs, guest relations officer jobs etc.

Sample Customer Service Rep Resume

Adrian Mc mahon

Kansas City

Zip Code 734488



To rise up the customer care ladder and become one of the best customer care manger working for a big company.

Work Experience

2005-Presently: Reddy Deliveries: Receptionist


I took orders from clients through phone or email orders.

I prepared data on the client for the courier delivery, i.e. wrote down maps.

I kept track of how many couriers were there and how many orders.

I managed the courier delivery system.

2002-2005: Planet Productions: Customer Care Representative.


Met with clients on behalf of the company.

Attended pitching sessions for the company.

Did market research for the company.

Advised clients on various issues they asked about.

2000-2002:  Red Carpet Events: Customer and Sales Representative.


Providing information about the company whenever I was required to.

Picking calls at the office and ushering in visitors.

Negotiating contracts with clients.

Accompanying clients to the sites and briefing them.

1996-2000: Queens University

Bachelor of Arts in Customer Relations.


Winning the clients choice employee award at Planet Productions.


Working out

Watching football

Reading novels

Click here to Download Customer Service Rep Resume Format in Word

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