Sample Help Desk Resume 1

This sample help desk resume will give you a quickstart on building an effective and optimized resume for your job application. Visitors can feel free to customize and edit our sample help desk resume as per their requirement for job application. We hope that our sample help desk resume will go a long way in portraying your abilities and skillsets efficiently.

RICHARD ANDERSON,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Email:[email protected]

OBJECTIVE

To obtain a help desk internship with Techies Corporation in order to utilize my motivation and skills.

  • Experience troubleshooting and maintaining PC and desktop applications as a Computer Lab Monitor
  • Experience using customer service skills in a business setting as a Customer Service Intern
  • Second-year computer science major with general understanding of PCs, desktop applications and computer/network architecture

EDUCATION

Bachelor of Arts, Computer Science
Boston College March, 2003
3.76 G.P.A. Boston, MA

Honors: Dean’s List seven quarters; Recipient of 2000-2001 scholarship award based on academic performance and computer science potential
Course Highlights: Introduction to Computer Architecture, Introduction to Networking

RELEVANT EXPERIENCE

Computer Lab Monitor January, 2000 – Present
Boston College

  • Assist students with PC and desktop application issues
  • Regularly perform hardware and software maintenance
  • Facilitate a weekly one-hour seminar on how to use Microsoft Office applications
  • Participate in special computer lab projects when applicable

Customer Service Intern June, 2000 – August, 2000
ABC Bank

  • Assisted bank customers with account issues using ABC Bank’s PC-based computer system
  • Suggested and promoted additional bank services to customers
  • Attended weekly group and department meetings and shared status updates

COLLEGIATE ACTIVITIES

Member Computer Science Student Society 1999 – Present

WORK EXPERIENCE

Sales Associate The Gap, Boston September, 1999 – Present

 

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