Quality Manager

Christine J. Lapham
2055 Hershell Hollow Road
Johnson City, TN 37601
(423) 975-7062


Quality Manager with expertise in automotive manufacturing. Ensure compliance with specifications and quality levels.

• Statistical Analysis
• Documentation
• QS-9000 Compliance     • Certified Auditor
• Calibration and Instrumentation     • Process Improvements
Career History

JC (Machining Facility), TN

1989 – Present

Supervise and direct quality assurance operations. Responsible for early detection of quality deficits to avoid costly errors. Lead the TQM program and train internal audit team. Oversee 25 personnel for an around the clock operation. Also oversee an annual $1 million budget for quality control.

• Recognized by management for accurate records and the ability to track and solve production problems.
• Improved production output which saved the company more than $500K each year.
• Led the develoment of an incentive program which improved output, quality and safety record.
• Used expert knowledge to accelerate flow of date betwen management and line workers.

JC (Machining Facility), TN

1993 – Present

JC(Machining Facility), TN

1989 – 1993


University of Tennessee

M.B.A., Management

University of Tennessee

B.S., Manufacturing Operations


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