Technical Supervisor

Charlotte C. Cox
3137 Mandan Road
St. Louis, MO 63101
(573) 752-8338


• Computer engineer with exceptional people skills.
• Advanced experience planning, implementing and operating large LANs with over 5000 users.
• Proven leader and team player.
Professional Experience and Accomplishments

• Trained 10 interns regarding technical aspects.
• Prepared and presented technical solutionss to senior management.
• Leader teams of over 100 individuals.
• Managed a $5 million annual budget.
• Delivered presentations to diverse teams from international divisions.

Systems Planning & Implementation
• Reviewed and verified over 1000 network designs from engineer interns.
• Designed technical proposals to meet customer requirements.
• Developed installation and troubleshooting instructions for non-technical audience.

Network Operations
• Documented customer service processes and procedures for networks.
• Worked technical solutions to enable client use of  latest technology.
• Supervised 15 technicians in development of effective security systems.
Employment History

Rainey Enterprises, St. Louis, MO

2002 – Present
Chief Technical Supervisor

Kaplan Technologies, St. Louis, MO

1999 – 2002
Director, Networking Center

Halee and Sons Inc., St. Louis, MO

1997 – 1999
Security Engineer

Nabor Futures, St. Louis, MO

1995 – 1997
Engineering Intern

LT Support Services, St. Louis, MO

1992 – 1995
Professional Training and Education

University of St. Louis, St. Louis, MO

M.S., Systems Engineering

SE Missouri State University, Cape Giradeau, MO

B.A., Engineering
Technical Expertise

•    NT Server, NT Exchange, Cisco Works, Microsoft Office, Power point


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